2021 State of Reviews

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2021 State of Reviews

Reviews can be make-or-break for any business, and that’s never been more true than it is in 2021. But what do customers care about most? Is it simply just a good star rating? Is it worth your time to respond to reviews? And what makes customers more likely to leave reviews?

We surveyed 2,376 people (customers and business leaders) to better understand the role reviews play in 2021. Download now!

By Podium

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